Frequently Asked Questions

1. How will I receive my planners after purchasing?

Immediately after checkout, you will receive an instant on-screen download link as well as a confirmation email containing direct access to all your files, zip folders, and Canva templates. You can download and start using them right away!

2. What file formats are included?

You receive high-resolution, print-ready PDF files, high-quality JPG/PNG assets, and editable Canva template access links (where applicable). All files are sized for standard US Letter and A4 formats.

3. Can I use these on my iPad or Android tablet?

Yes! Our PDF planners work seamlessly with popular digital note-taking apps like GoodNotes, Notability, Noteshelf, Xodo, and Apple Books. You can write directly on the pages with an Apple Pencil or stylus pen.

4. Can I print these at home?

Absolutely. You can print the entire planner or just individual daily/weekly pages whenever you need them, using any standard home printer or local print shop.

5. Do I need a paid Canva Pro subscription to edit templates?

No! Our Canva templates work 100% with the completely FREE version of Canva. You can customize colors, fonts, and text without paying a dime.

6. Will anything be shipped to my home?

No. All products on empreo.shop are 100% digital downloads. There are zero shipping costs and zero delivery delays.

7. What if I have trouble accessing my files?

We are here for you! Simply reach out to us at support@empreo.shop and we will gladly assist you within 24–48 hours.